Delivery from £1.99/FREE on orders over £35
COVID-19: Extended Returns Policy
FREE SLIPPER SOCKS when you buy slippers

Delivery Details

 COVID-19 / Coronavirus

During these uncertain times, we'd like to give you some reassurance about ordering from our website and our adapted delivery and returns services.

CAN I STILL ORDER FROM YOUR WEBSITE?

Yes! Our staff are staying at home where possible and our warehouse is running with a skeleton staff rota. Deliveries are running as normal, now with contactless delivery for extra safety. 

WHAT IS YOUR RETURNS POLICY AT THIS TIME?

We know you may need a little longer to make any returns during this time. We have increased our Returns window to 60 days. Our standard returns policy rules still apply, but we hope this will make life a little bit easier. 

 

UK Mainland & Northern Ireland

- Super Saver Delivery (3-4 Working Days) £1.99

- UK DPD Delivery OR Royal Mail Delivery (1-2 Working Days) £3.50

- UK DPD Next Working Day £4.99 (order before 2:00pm MON-THURS. 1PM FRIDAY)

- UK DPD Saturday Delivery £9.00


FREE DELIVERY on all orders over £35

INTERNATIONAL ORDERS ARE GENERALLY DISPATCHED WITHIN 4 WORKING DAYS AND RECEIVED WITHIN 10 DAYS.PLEASE CONTACT US AT CS@LUNARSHOESONLINE.CO.UK IF YOU WOULD LIKE YOUR TRACKING NUMBER EMAILED TO YOU.

PLEASE BE AWARE THAT PARCELS REQUIRING CUSTOMS MAY ADD LONGER TO THE DELIVERY TIME.

Scottish Highlands and British Islands: £7.00 delivery charge


EUROPEAN COUNTRIES

 

EU orders incur a delivery charge as follows:

Country

Transit Time (Days)Shipping CostOver 3kg up to 30kg
    

Austria

Belgium

4

3

£7.99

£6.99

£9.99

£8.99

Bulgaria7£14.99£18.99
Croatia7£12.99£16.99
Czech Republic5£6.99£8.99
Denmark4£7.99£9.99
Estonia6£9.99£13.99
Finland6£13.99£16.99
France3£7.99£10.99
Germany3£6.99£8.99
Greece9£16.99£22.99
Hungary5£6.99£8.99
Ireland2£4.99£9.99
Italy5£10.99£12.99
Latvia6£8.99£12.99
Lithuania6£7.99£10.99
Luxembourg3£7.99£8.99
Netherlands3£6.99£7.99
Norway7£30.99£39.99
Poland5£5.99£8.99
Portugal5£8.99£12.99
Romania7£14.99£17.99
Slovakia5£7.99£10.99
Slovenia6£7.99£10.99
Spain5£8.99£11.99
Sweden6£9.99£11.99
Ukraine10£9.99

£14.99

 

america

 Orders to an address in Canada or U.S.A incur a delivery charge as follows:

CountryTransit Time (Days)Up to 1kgUp to 2kgFor Every Additional 1kg
     

Canada

U.S.A

7

7

£15.99

£14.99

£19.99

£18.99

£5.00

£5.00

 

rest of the world

 Orders to an address in the following countries incur a delivery charge as follows:

CountryTransit Time (Days)Up to 1kgUp to 2kgUp to 3kgFor Every Additional 1kg
      

Australia

Hong Kong

8

6

19.99

£19.99

£19.99

£19.99

£19.99

£19.99

£5.00

£5.00

Israel8£24.99£24.99£24.99£6.00
South Africa7£20.99£20.99£20.99£5.00

 

Any customs or import duties that arise when a parcel reaches a destination country must be paid for by the recipient of the parcel.  We accept no responsibility or liability for these charges. We have no way of knowing what the charges are from country to country so cannot offer any advice on this.  We suggest you contact your local customs office prior to placing an order with us.

We deliver your order right away on weekdays (excluding Bank Holidays). We will normally send your order to you in 24-48 hours for UK deliveries. International orders are generally received in 4-7 working days. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem.

Top