Delivery Information
We aim to dispatch all orders on working days (Monday–Friday, excluding Bank Holidays). Fast, reliable, and convenient shipping options right to your door.
FREE UK Delivery Available
Enjoy FREE Standard UK Delivery on all orders of £35.00 or more! Automatically applied at checkout.
UK Mainland & Northern Ireland Options
Choose the shipping method that best suits your timeframe.
Super Saver Delivery
Estimated Time: 3–4 Working Days
Our most economical option for lightweight footwear and slippers.
Standard Delivery
Estimated Time: 1–2 Working Days
Reliable trackable service for standard everyday orders.
Next Working Day
Estimated Time: Next Working Day
Order before 2:00pm (Mon–Thu)
Order before 1:00pm (Friday)
Scottish Highlands & British Islands
Covers off-mainland and remote UK territories. Please note that transit times may be slightly longer than standard mainland estimates.
International Delivery
We ship to selected international destinations. Orders are typically dispatched within 2 working days.
International delivery fees are calculated dynamically at checkout based on your delivery address, country destination, and total parcel weight.
Customs & Import Duties
For deliveries outside the UK, any customs duties, taxes, or local import fees are the sole responsibility of the recipient.
These charges are mandated by local border authorities and are entirely outside of our control.
Lost or Damaged Parcels
Please inspect your order upon arrival. If your package arrives damaged or fails to arrive within the expected window, notify us within 2 working days so our team can investigate promptly.
Important Fulfilment Information
- Orders are processed and dispatched on working days only (Monday to Friday, excluding UK Bank Holidays).
- All quoted delivery timeframes are estimates provided by couriers and are not guaranteed.
- Occasional delays caused by courier logistics, extreme weather, customs checks, or peak trading periods are outside our direct control.